088A2986

Information

Frequently asked questions

Vacation and relaxation mean something different for every guest. Your wishes are at least as varied as our offers are. Do you have any questions? We will be happy to answer them.

  • 4
    4 stars superior

    This is the hotel classification in Europe. The "Superior" represents a level between 4 and 5 stars and offers "more" services.

  • A
    Allergy sufferers

    Fortunately, the house dust mite cannot survive above an altitude of 1,700 meters. The air is too dry. The same applies to mosquitoes and ticks because it is never humid. We have special microfiber comforters and pillows for down allergy sufferers.

  • Arrival and departure times

    We will have your room ready for you from 15:00.
    We ask you to leave your room at 11:00 to clean it for the next guest.

    Extend your vacation: Whether with the late check-out "More Jägerwirt" or the early check-in "Brunch & Spa", our packages for a little more Jägerwirt have something for everyone.

    Early Bird Check-In: use of spa & fitness room from 10 a.m. | €45 per person
    Brunch & Spa: room, breakfast, spa & fitness room from 8 a.m. | €75 per person

    Spa Yourself: Spa and fitness room use until 7 pm | €45,- per person
    More Jägerwirt: Room, afternoon snack, spa and fitness room until 7:30 pm | €50 per person
    Spa & Dine: Room, spa, fitness room, afternoon snack and dinner | €99,- per person

  • H
    Hotel room facilities

    All our rooms have a bathroom, bath or shower, WC, hairdryer, TV, radio, telephone, minibar, safe and bathrobe.

  • B
    Baby monitor

    The room telephone becomes a baby monitor. Your cell phone number is programmed at reception. When your child cries, your cell phone rings.

  • Balcony

    Almost all  rooms with lake view also offer a balcony.

  • M
    Meal times

    We reserve a table in the hotel restaurant with your booking.

    Breakfast buffet: 07:00 - 10:30
    Lunch in the à la carte restaurant Pinsa e Vino: between 12:00 and 20:00
    Dinner: 18:30 - 20:00 please take a seat
    Cheese board hotel bar: 19:00 - 22:00

  • E
    Error

    Despite great care, we reserve the right to make errors and the latest information provided in the booking confirmation for your vacation, wedding or seminar always applies.

  • A
    Airport

    The nearest airports are in Klagenfurt (KLU) or Salzburg (SZG).
    We are happy to organize a shuttle for you. Please contact the reception desk.

  • C
    Cribs

    We will put them in your room if you are traveling with a baby.

  • H
    Half board with included services

    At the Seehotel Jägerwirt, your bill pays off. Here, one plus follows the next.

    Enjoy the cozy atmosphere, the friendly service and the 4****s standard as well as the many advantages of the Jägerwirt inclusiveservices with half board from the very first moment:

    Included in the half-board price:

    • Breakfast buffet with regional wholefood products and vegan selection
    • Regional 5-course evening menu with daily salad buffet, two different main courses (meat & fish) and a completely vegan menu
    • Afternoon soup, cake and fruit at the hotel bar (14:30-15:30)
    • Cheese board at the hotel bar from 19:00
    • Welcome drink at the hotel bar and welcome gift in your room
    • Use of the Kitz Club and childcare during the vacations (from 4 years)
    • Sauna area with 5 saunas, steam bath, family sauna, fresh air garden, fitness room, relaxation room with water beds, whirlpool, indoor pool with slide & whirlpool and heated outdoor pool 
    • Non-alcoholic drinks, teas, fruit and dried fruit in the "Plauscherl" pool lounge
    • Bathrobes & Sauna towels in your room
    • For parents: parents' kitchen 
    • Free participation in the extensive butler program
    • free WLAN
    • Use of the guest laundry
    • Fountain with water from the hotel's own mountain spring
    • Discount on the use of the hotel's own tennis court 
    • Discount for the Green Vees Tennis Club in Bad Kleinkirchheim 
  • I
    Indoor pool & saunas

    Indoor pool open 07:00-19:00
    Saunas open 14:00-19:00

     

    • Indoor pool 30 °C
    • outdoor pool 32 °C
    • Finnish sauna 90 °C
    • Herbal sauna 55 °C
    • Steam sauna 60 °C
    • Infrared sauna 45 °C
    • Swiss stone pine organic sauna 55 °C
    • 2 whirlpools
    • Ice fountain 0 °C
    • Turracher See 1- 20 °C
  • D
    Dogs

    Are permitted in the lobby, in the hotel bar and in your room. They are not permitted in the dining room (except at certain tables) and in the pool area. The cleaning fee for your room per dog is € 29,- per day.

  • I
    Internet

    We offer free WLAN in all hotel rooms, the seminar rooms and the hotel lobby.

  • C
    Childcare

    In our "Kitz Club" your children are looked after by our childminders during the vacation periods.

  • Child-friendly hotel

    Our offers are for example

    o    Children's play area completely separated from traffic

    o    Spacious rooms and apartments

    o    Possibility to hang laundry in the bathroom and/or on the balcony

    o    Catering area for children

    o    Large play area appropriate to the hotel

    o    Family program

    o    Childcare staff

  • P
    Prams/sledges

    You don't need to bring these with you from home. We have baby carriages, children's bike seats and several child carrier backpacks for the summer.
    In winter we have toddler sledges available for hotel guests to use free of charge.

  • C
    Child safety locks

    These are already integrated into the sockets in all rooms.

  • P
    Parking lot, parking garage

    Your private parking space directly in front of the hotel is secured with a barrier. Parking garage directly at the hotel for € 10.00 per day.

  • S
    Smoking in the hotel

    The entire hotel is a non-smoking area. Smoking is permitted outdoors, on the terraces etc.

  • R
    Regional food

    In times like these, when a healthy and natural diet is very important, it is a treasure to be able to offer our guests natural products from the region.

    Venison: from the forests of the Jägerwirt district
    Beef: from the Nockberge National Park
    Pork: from the Schwoager farmer in Plaß
    Trout: from Lake Turrach or the Gurk in Ebene Reichenau
    Ice cream: handmade by the Huber farmer in Saureggen

  • T
    Trip cancellation insurance

    And if something does come up? Most credit cards offer travel cancellation insurance, but we leave the responsibility in this respect to you. cancellation conditions according to the terms and conditions of the Austrian Hotel Industry

  • S
    Ski school

    We work together with the ski school Pertl on the Turracher Höhe. The children are taken directly across the frozen lake to the Kids Snow Club. Private lessons possible at any time.

  • Spa appointments

    You can book in advance from the comfort of your own home at www.seehotel-jaegerwirt.at/spa. You will receive confirmation of the treatment times when you check in. At the hotel, we will be happy to take your reservation via the hotel app or at the hotel reception.

  • C
    Cancellation conditions

    Cancellation conditions according to the terms and conditions of the Austrian Hotel Industry apply

    • Reimbursement of administration costs € 30,-
    • from 4 weeks before arrival 40% of the booking price
    • up to 1 week before arrival 70% of the booking price
    • from 1 week before arrival 90% of the booking price
  • T
    Tennis

    Jägerwirt guests can use the clay tennis court for €20.00 per hour.